Residence report (zairyu todoke) for Japanese in the U.S.

Residence report (zairyu todoke) for Japanese in the U.S.
A Japanese national who lives in the United States for three months or more has to file a residence report, the zairyū todoke, with the consulate that covers their address. The normal route is online, through ORRnet, and it needs no visit to the counter.

The report is how a consulate knows you are in its district. It holds your name, passport, address, phone, email and an emergency contact. The consulate uses it to check on people after an incident or a disaster nearby, and to send safety notices by email (ORRnet FAQ, Ministry of Foreign Affairs of Japan).

Other services lean on it too. Overseas voter registration requires it, and only people who filed online can later apply online for a passport or for some certificates.

Who has to file

Article 16 of the Passport Act covers any holder of a Japanese passport who sets up an address or a place of residence abroad and stays three months or more.

The ministry's own examples are a work transfer, study abroad and settling for good. A student on a one-year exchange is covered as much as a family that moved here twenty years ago.

One report can cover a whole household. The head of the household files it and lists everyone living at the same address, a spouse or child who is not Japanese included. A non-Japanese member can be listed but cannot be the head.

Shorter stays have a different service. For a trip of under three months the ministry asks you to register with Tabireg, which sends the same kind of safety email for the dates you are away.

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When to file it

The rule says without delay once you settle. If you are moving from Japan, ORRnet accepts the report from 90 days before you arrive, so it can be done while you are still packing. If the move falls through, you withdraw the report on ORRnet.

A paper report works differently: you hand it in at the consulate once you have arrived and have an address. Online, an address or a phone number that is not settled yet does not stop you from filing.

What to have ready

Before you open ORRnet
  • Your Japanese passport number, or the number of an expired one while a new passport is in process
  • An email address, which becomes your login ID
  • Your U.S. address and phone, if you already have them
  • Your registered domicile in Japan (honseki), your occupation and the dates of your stay
  • An emergency contact where you live and a contact in Japan
  • The details of the family members who live with you

Filing it, step by step

On the ORRnet home page you choose the option for people starting a new stay abroad and fill in the form. You do not have to work out which consulate is yours: ORRnet picks it from the address you enter.

That saves real confusion in this country. California is split between two consulates by county, so a family in Bakersfield belongs to San Francisco and one in Palmdale to Los Angeles. The California page explains where the line runs.

The ORRnet pages are written in Japanese. If you would rather file on paper, you collect the form at the consulate counter and hand it in there. The ministry spells out what that choice costs you: a paper report rules out applying online for passports and certificates later.

Keeping it up to date

The report is not a one-off. The same rule that makes you file it obliges you to report changes and to tell the consulate when you leave its district.

What to file when something changes: New address, phone or email; Moving to another district or country; Going back to Japan; A holiday or a business trip
What to file when something changes
What happened What you file
You moved, even within the same consular district A change report
New phone or email, or a new family member at home A change report
You are moving to another country or to another consulate's district A departure report first, then a new report for the new address
You are going back to Japan A departure report, before you leave or after you arrive
A holiday or a business trip Nothing, as long as your home stays here. A trip to a third country goes on Tabireg

People on the overseas voter register have a second address to change, the one on the voter card. Our guide to voting from abroad covers that part.

If you never file it, or forget to close it

The ministry's FAQ describes the practical result rather than a penalty. Without a report the consulate does not know you are there, so after a disaster it cannot check on you or reach your family in Japan. And without a report there is no overseas voter registration.

Forgetting the departure report causes the opposite problem. The alerts keep arriving after you have left, and in an emergency the staff lose time trying to reach you instead of the people still in the district.

 The ministry also closes reports itself. It treats you as gone once a year has passed since the end date on your report, or once the consulate has been unable to reach you for a year. 

The same happens when your passport expired more than a year ago, when your life is back in Japan, or when you no longer live at the address on the report.

Special cases

My passport has expired or is being renewed
You can file online with the number of an expired passport. If no valid passport number is added within seven months, the report is deleted. With an expired number you can still apply for a passport online, but not for certificates.
We have just had a baby
The child goes on the parents’ report as a family member: online, you log in and add the child; on paper, you file a change report at the counter when you register the birth. Add the child’s passport number once it is issued. The birth registration is a separate filing with its own deadline.
The head of the household is going back to Japan alone
File a departure report for the whole household, then a new report with one of the family members who stay as the new head.
I filed on paper years ago
A paper report cannot be edited on ORRnet. File a new report online, or ask the consulate to move it online at the counter. If you want the original filing date carried over, tell the consulate when you do it.

The online route it opens

An ORRnet report is the key to applying online for a Japanese passport and for some certificates. For a new passport, a change of details and some certificates, the ministry asks for the koseki electronic certificate identifier code, or else the original koseki tohon.

Applying online does not change how a passport is handed over. Collection is still in person, within the six-month window the passport guide describes.

Frequently asked questions

Is the residence report the same as the certificate of residence?

No. The report is a notice you give the consulate. The certificate of residence is a document the consulate issues to you for an institution in Japan, usually for an inheritance, a property or a pension.

Does it cost anything?

Neither the ORRnet pages nor its FAQ mention any fee for filing or updating the report.

How do I find out whether I already filed one?

The ministry's answer is short: file a new one, or ask the consulate that covers your address.

I forgot my ORRnet password

You reset it with your passport number and the email you registered. After too many wrong attempts the account locks, and you can try again two hours later.

My login email no longer works

Then you cannot log in, and only the consulate for your address can change the user ID. Have the new email address ready when you contact it.

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